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Commercial Terms of Sale

Distributor
Katayama Bunzaburo Shoten Co., Ltd.

Name of the person in charge of operation
Kazuya Katayama

Post code
604-8151

Address
221 Hashibenkeicho, Karasuma Nishiiri, Takoyakushi-dori, Nakagyo-ku, Kyoto-shi, Kyoto

Explanation of charges other than the product price
Consumption tax/shipping fee (breakdown is listed separately) A settlement fee will be charged depending on the settlement method. Credit card, Amazon Pay, Rakuten Pay (Rakuten points can be collected! Can be used!):No fees. Cash on delivery:330 yen nationwide. Bank transfer:Bank transfer fee.

Transaction expiration date
Within 7 days after ordering. If you do not make a payment for 7 days after placing an order, we will assume that you have no intention of purchasing and will automatically cancel your order.

Defective product
If the product is dirty, damaged or different, please contact us within 3 days after the product arrives.
Shipping fee We will repair or replace the product at our expense. However, please note that we cannot accept returns unless the product is defective.

Sales quantity
Please check each product page.

Delivery time
The shipment will be made within two days after we confirm that payment has been received.
* If orders are concentrated or if there are holidays, it may take longer than usual to deliver.

Payment method

  • Credit Cards
  • Amazon Pay
  • ShopPay
  • ApplePay
  • PayPal
  • Google Pay
  • Bank Transfer (*Wholesale customers only)

Payment deadline
Orders placed through this online store will be shipped after the payment is completed.

Return deadline
Please check for damage immediately after the item arrives. If there is any damage during delivery or if there is a mistake in the product, please contact us within 3 days after the product arrives.
Please note that we cannot accept cancellations, returns, or exchanges due to customer's convenience.

Return shipping fee
Customers are responsible for any returns due to customer's convenience. If it is a defective product, we will bear it.

Service name
BUNZABURO

phone number
075-221-2666

Contact us
online@bunzaburo.com

homepage address
http://bunzaburo.com